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The Curious Travel Company

Privacy Policy

The Curious Travel Company are committed to protecting the privacy of our clients and potential clients. We take your privacy seriously and treat all the information you give us with great care.

Our Privacy Policy explains how we collect, store and use the personal information you give to us. If you have any questions concerning your personal data and how we look after it then please contact us via the address below

  • Who is collecting the data?

The origin of the personal data collected by us can be from registration at events, registration for business newsletters or subscriptions, purchased lists, online research, exhibitor lists, social network signup, or direct contact (e.g. business cards, phone calls).

Our marketing team will collect data from you if you sign up to our newsletter or contact us to inquire about our travel services. If you visit our website or social media platforms the systems may then target you with subsequent online advertising.

We collect personal information from you, our clients, both electronically and in paper format. In addition, we also automatically collect details about the pages you visit on our website. Please see our Cookies policy for more information.

In choosing to share your personal information with us, you will be agreeing to Curious Travel holding and using your information as described in this policy.

If you no longer want us to process your personal details you can ask us to stop at any time by emailing us on becky@curious.travel

  • What data is being collected?

The Curious Travel Company collects data for business to business purposes which may include an individual’s name, job title, company, company address, email address, contact number, IP address, VAT number, or payment information. We collect information to allow us to carry out our business from an accounting and employment point of view. We do not collect or hold special category data, nor criminal offence data, and we are not a public authority.

  • Where do we hold this information?

Systems that we use to hold this information include secured CRM systems, automated marketing programmes, accounting packages, CMS systems, cloud-based systems, onsite servers, and manual filing systems

  • Will the data be shared with any third parties?

Your information and data will not be shared with any third parties.

  • How will the information be used?

The data gathered is held under the premise of legitimate interest for the purpose of providing a professional, useful, and personalised service to relevant parties in a business to business capacity.

We use the information you share with us to:

  1. Work with you on designing travel services and sourcing the right local operators to work with us
  2. Make sure you receive the travel services you booked with us, or to provide pre-contractual information you have requested e.g. providing a proposal or quote for travel services
  3. Carry out the administration of your enquiries, bookings and quotes
  4. To keep in touch with you in the way that you want us to
  5. To better understand our clients so that we can personalise and improve the services and products we offer
  • How long will the data be stored for?

The Curious Travel Company operates a range of retention periods for personal data in line with legal and regulatory requirements. All data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it, or until you withdraw your consent for us to do so.

As a data controller, we fully comply with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other relevant legislation. As of May 25, 2018, this will include the processing of personal data as governed by the General Data Protection Regulation (GDPR). At The Curious Travel Company, we treat everyone’s data in the same secure manner, wherever you are from.

  • What procedures, systems and controls are in place to secure the data?

We will take steps to ensure that appropriate security measures are utilised to protect your personal data, as required by data protection laws. The information in our control is housed in secure locations with limited access and permissions available for access and processing.

  • Your rights relating to your personal data

Under current data legislation your rights are:

  1. Right to be informed
  2. Right to access your information and receive information about its use
  3. Right to rectification of your data, to correct or complete it
  4. Right to have your information deleted
  5. Right to restrict the processing of your data
  6. Right to data portability
  7. Right to object to the use of your information
  8. The right to not be subjected to automated decision-making
  • Contacting us about your data

Should you have any questions regarding the personal data that we hold, please contact our Data Controller.

  • Data Controller: Becky Harris
  • The Curious Travel Company, 00/09 Tower Works, 2 Globe Road, Leeds, LS11 5QG
  • Email address: becky@curious.travel
  • Telephone: +44(0)20 7971 13 64

We will need to make changes to this policy from time to time, to make sure that we are always providing you with the latest information about what is happening to your personal information.

This policy was last updated on 22.06.2018

 

Cookies Policy

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Information on how The Travel Company uses cookies

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like online purchase of subscriptions or publications, cannot be provided.

Category 2: performance cookies.These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Google Analytics: We use several cookies including:  __utma, __utmb,__utmc,   __utmv, __utmz. These cookies are widely used on the internet to learn more about how people are using websites and which content is popular – this enables us to enhance your user experience.

DoubleClick: We use remarketing codes to log when users view specific pages of the websites allowing us to understand more about the user and provide relevant and targeted advertising in the future

Facebook, Linkedin and Twitter: We use Facebook, Linkedin and Twitter pixels across every page of the website which allows us to collect or receive information from about users interests and provide relevant and targeted advertising in the future

What can I do about cookies? 
You may block cookies or delete existing cookies using your web browser. To do so, please visit http://www.aboutcookies.org for more information and instructions on how to manage cookies. Blocking or deleting of cookies may affect some of the functionality of our websites.

Cookies

This website uses cookies. You can read more information about why we do this, and what they are used for here.

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